Reference

Terms Conditions for Your big 805 Account

These terms set out the rules that apply when you open an account and use our services at big 805. Access to our platform depends on local law and is available only where permitted in eligible regions — please read these conditions before you…

Account eligibility appliesDANA, OVO, GoPay coveredLocal law governs accessAccount holder responsibilityUpdates notified via account
big 805 Terms Conditions for Your big 805 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Support Reach our support team directly through the live chat window in your account dashboard. Available around the clock for account and terms-related questions, including wallet verification queries.
Email Support Send detailed terms or account queries to our support email address listed in your account settings. We aim to respond within one business day for written correspondence about policy matters.
Account Help Centre Your account dashboard includes a help section where common terms questions are answered. Players in Makassar and across Indonesia can access this section from any mobile browser without downloading anything.
HOW WE HANDLE YOUR DATA

Account Security, Data and Your Rights Under These Terms

We take the security of your account and the data attached to it seriously. Here is how we approach the key areas covered by these terms — from how long we keep your records to how you can request changes.

Data Retention

We retain account records for as long as required by applicable regulation. Once your account is closed and the retention period expires, personal data is deleted or anonymised in line with our internal policy.

Cookie and Session Policy

We use session cookies to keep your account active while you browse between our sportsbook, slots, and live casino sections. You can manage cookie preferences through your browser settings at any time.

Account Security Practices

Account access is protected by OTP verification sent to your registered mobile number. We never ask for your full password via chat or email — if you receive such a request, report it to support immediately.

Requesting Changes or Corrections

To update personal details or request a data correction, log into your account and use the profile settings page, or contact support directly. We will process verified requests as promptly as our review allows.

Common Questions About Our Terms & Conditions

These are the questions we hear most often about how our terms work, what your rights are, and how to act on them.

These terms apply to every person who opens or uses a big 805 account. Access is subject to local law and is available only in eligible regions where our services are permitted.

We may update these terms when needed. We will notify you through your registered account before changes take effect. Continuing to use your account after that point means you accept the updated version.

After account closure, we retain your records for the period required by applicable regulation. Once that period ends, your personal data is deleted or anonymised according to our data retention policy.

Yes. Any deposit or withdrawal processed through DANA, OVO, or GoPay via your account is subject to these terms. The wallet provider's own conditions also apply to transactions on their side.

Contact our support team via live chat or the support email in your account settings. Provide your account details and a clear description of the issue so we can review it promptly.

No. Your account is personal and non-transferable. Sharing your login credentials or allowing another person to use your account is a breach of these terms and may lead to suspension.